Returns & Exchanges

Returns & Exchange Policy:

We have a policy of free returns & exchanges, which includes a full refund on original shipping cost for the item(s), as well as the cost of the return shipping label (yep, that’s right, both costs are on us). If you are not 100% satisfied with your items, you may return your order to us for an exchange OR for a full refund, free of charge. Our return policy is effective for up to 30 days of original purchase.

When processing an exchange, some items may have a low inventory count and may be unavailable for  exchange. If an exchange isn't possible, we will bring it to your attention via email.

Please note that sales items CAN NOT be returned OR exchanged.

We want you to have the best experience when shopping online with us, so if for whatever reason you're not happy with your purchase, please follow the easy steps below to place a return or exchange:

 

Returns & Exchanges (*International customers see instructions below)

 

* International Orders

Since this is an international order, we are unable to provide our international customers with a pre-paid return label (dang!). As a result, we ask that you cover the cost of the return shipping, BUT, we will refund the full shipping cost from your original order, along with the returned product.

 

Please send your return package to:

FREE GOD'S PEOPLE LLC

18 Greenville St.

P.O. Box #551

Newnan, GA. 30264 

 

And that’s it! 

*and feel free to include a fun note for us to hang up at the office! :)

 

* The "Fine Print"

Returned items must be unworn / unwashed, undamaged, in a re-sellable condition and in any applicable original packaging (not having original poly bags is ok).

Once our warehouse receives your return, it can take up to 2 - 3 days for us to inspect, process and refund your purchase. After the return has been approved, credit card refunds usually take 1 - 2 business days to be processed by your bank.  We will send a notification when that happens.

Refunds on original shipping costs are honored for all shipment types except Overnight, Next Day Air, FedEx 2-Day or UPS 2-Day shipping. Partial refunds of shipping cost will be honored for those methods.

 

What if I received incorrect or defective product with my order?

Doh! Obviously, if you received a wrong or defective item with your order, we will be sure to make it right. Please contact us at: freegodspeople@gmail.com